User Manual

1. You need to create an account. To do this, you need to register.

Specify your date of birth, it will serve as a PIN code for then login. Also, our support team will be able to quickly recover your data when you request, because the account will contain these figures.
Please pay attention to the filling of the fields.

Do not forget to read the principles and conditions of the exchange.
After reading, agree to the terms and conditions and proceed to the next step.

 

Wait for the email to be sent to the email specified in the registration and follow the instructions.

2. You need to pass the verification of identity, which is a prerequisite for the withdrawal. In order to pass the verification, you need to go to your account settings and click on the link pass «verification»

Unlike many sites, the verification process is simple and comfortable. You just need to specify a username in Skype, convenient time to call and information about the document that will be to be the basis for confirmation of your identity.

The verification process will take no more than 5 minutes.

3. Replenish your account in a convenient way for you. KT C offers you a wide range of systems for replenishing your account with Fiat currencies.
USD, EUR, RUB, as well as cryptocurrency.

After selecting the currency and Deposit payment system, you enter the amount to which you want to Deposit. In the next window you will see the amount that will be credited to your account minus interest for the transaction.

Please note that after submitting the form, your request is sent to automatic check. In the next window you will see your request for a transaction with the appropriate status. After verification and crediting of funds, status will change to «Ready»

KTC exchange does not charge interest for replenishment of the account. Each payment the system has its own terms of replenishment. The percentage of the payment system it is displayed when you select the system for replenishment.


In the next window "replenishment History" you can track all requests.
The field consists of several columns:

  • Symbol - the name and sign of the currency you make a Deposit
  • Status-operation status
  • Amount - available amount after confirmation minus PS Commission
  • Date - date and time of the transaction
  • Confirmation - confirmation of the transaction (for cryptocurrencies)
  • TX - link to view the status of the operation (for cryptocurrencies)

4. In addition to the monitoring of transactions by our security service, you need to take measures to safety of funds and access control to the personal account.

 

"KTC Exchange Trading System" uses "Google Authenticator" for additional account protection.

The "Google Authenticator" app creates two-step verification codes.

Two-step verification provides an additional layer of protection against account hacking.
If you use this feature to log in to your account, you must enter not only the password, but also the code,
generated by the application. By installing and setting up "Google Authenticator", you will be able to receive codes
confirmation even without a network connection and a cellular connection.

You can find detailed information about installing "Google Authenticator" on your device on the download pages
applications:

apps2    apps

You can connect "Google Authenticator" on the exchange "KTC Exchange Trading qrSystem" on the page "Personal account" in the section " Security» The connection process can be performed both through entering the generated code on the connection page in the application, and through the QR code

5. Withdrawal of own funds is carried out on request on the page «Withdrawal». Produced in the course of the day.

To withdraw funds, you must select the currency for the withdrawal and the system through which the transaction will be conducted. Then enter the amount to withdraw. In the next window you will see the amount that will be credited to your account in the selected payment system.

Please note that after submitting the form, your request is sent for automatic verification. In the next window you will see your transaction request with the corresponding status. After the operation, the status will be changed to «Ready»

KTC exchange does not charge interest for replenishment of the account. Each payment the system has its own terms of replenishment. The percentage of the payment system it is displayed when you select the system for replenishment.


In the next window "replenishment History" you can track all requests.
The field consists of several columns:

  • Symbol - the name and sign of the currency you make a Deposit
  • Status-operation status
  • Amount - available amount after confirmation minus PS Commission
  • Date - date and time of the transaction
  • Confirmation - confirmation of the transaction (for cryptocurrencies)
  • TX - link to view the status of the operation (for cryptocurrencies)

6. You can view your balance and trading transactions in the corresponding menu items of your account.

Balance with the ability to quickly switch to the replenishment and withdrawal of the corresponding currency:
View all orders and separately completed trades:

KTC GROUP LTD
Malta, Gwardmangia Hill,
Pieta PTA 1311
Company number C 86282